Cost, complexity and compatibility is a challenge with many gateway services. How often do you experience delays and frustrations in video enabled meeting rooms when trying to use multiple meeting platforms like Zoom, Teams, GoToMeeting and others?
Common Problem #1: You experience technical issues during important video meetings when attempting to use various meeting platforms, as is common in today’s business environment, e.g. joining a Teams, Zoom or WebEx meeting from a traditional based SIP/H.323 room system.
Common Problem #2: In restricted environments where certain apps such as Zoom are not allowed, joining these meetings is not possible, forcing you to join through workarounds.
Common Problem #3: In mixed VC environments interoperability issues require the purchase of multiple gateway interop licenses because of specific vendor meeting platformsn requirements, e.g. Zoom room to join Zoom meeting, Teams Room to join a Teams meeting.
Common Problem #4: Traditional interop services are costly and restricted in functionality to a specific platform. If the external scheduler doesn’t have an interop service you are unable to join from your room system.